Wednesday, February 09, 2011

Customer Service

Poor customer service:
employee parked in the space right in front of the store, one employee cleaning while the other has to handle a rush by himself, no eye contact point of sale, second employee then starts helping people that are way back in line. #jambajuicefail

Great customer service:
he always calls me by name, grabs my clothes when he sees me pull up, remembers what we talked about the last time I was here. #EliteDryCleanersWin

1 comment:

Outsource Call Center said...

Nice post! For me, Customer service is vital to the success of any business. Despite how good your product or service is, customer service can make you up or it can break you. So you better treat your customer in a very nice way. Thanks for the post.


Google Analytics